Privacy Policy

Skytrack Ecommerce (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines the types of information we collect, how we use it, and the rights and choices you have regarding your data.

1. Information We Collect

We collect various types of information when you interact with Skytrack Ecommerce, including:

a. Personal Information

When you make a purchase, sign up for an account, or interact with our platform, we may collect:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (processed securely through third-party payment providers)
Account Login Credentials

b. Non-Personal Information

We may also collect non-personal data such as:

IP Address
Browser Type & Version
Device Type & Operating System
Website Interaction Data (e.g., pages visited, time spent on site, clicks)

c. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site performance. You can modify your browser settings to manage cookie preferences.

2. How We Use Your Information

We use your information for the following purposes:

To Process Orders: Manage purchases, shipping, and payments.
Customer Support: Respond to inquiries, resolve issues, and improve service.
Personalization: Tailor your experience based on browsing and purchase history.
Marketing & Promotions: Send promotional emails, newsletters, and special offers (you can opt-out anytime).
Security & Fraud Prevention: Detect and prevent fraudulent transactions and security threats.
Legal Compliance: Fulfill legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Third-party vendors such as payment processors, shipping companies, and customer support services.
Legal Authorities: If required by law, court order, or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a new owner.

4. Data Security Measures

We take data security seriously and implement measures to protect your personal information, including:

SSL encryption for secure data transmission.
Access controls and authentication protocols.
Regular security audits and monitoring.

Despite our best efforts, no method of transmission over the internet is 100% secure. We encourage users to take precautions, such as using strong passwords and avoiding public Wi-Fi for transactions.

5. Your Rights & Choices

You have the following rights regarding your data:

Access & Correction: Request access to your personal data and correct inaccuracies.
Opt-Out of Marketing: Unsubscribe from marketing emails by using the “unsubscribe” link.
Delete Your Account: Request the deletion of your account and associated data.
Restrict Data Processing: Limit how your data is used in certain circumstances.

6. Third-Party Links & Services

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their policies.

7. Children’s Privacy

Skytrack Ecommerce does not knowingly collect data from children under the age of 13. If we discover such information has been collected, we will delete it immediately.

8. International Users

If you are accessing our services from outside the United States, you consent to data transfer and processing in accordance with U.S. laws and regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. We encourage you to review it regularly.